Membership Request

For information on Exactix, to submit a question about Exactix, or request access to Exactix, please visit and click on Exactix Support for Excavators
 or Exactix Support for Member Utilities. These portals will grant you access to fill out support requests based on your specific Exactix needs so that you may be assisted in an efficient and effective manner. Dig Safely New York, Inc. has launched its new one-call platform, Exactix, on July 23, 2020. This system is used for online Location Request submissions, Location Request management, responding to Location Requests, managing Service Areas, and more. 

Thanks for your interest in becoming a member of Dig Safely New York. Please submit the form below to get started. For more information about what being a member entails, please visit our Membership page.

NOTE: Upon receipt of your request, Member Support will send a member packet to the email provided in the request. If no response is received from member support within 48 business hours, contact member support at 1-800-309-8289 or email


Please list the kinds of utilities that your company operates
If your company is a water utility, does it service more than 4,000 customers?
Please tell us what times/days would be best to contact you.